PERSONAL DATA PROTECTION POLICY (KVKK)

At Canarels, we place great importance on protecting our customers' privacy and personal data. This page explains the purposes for which personal data is collected, how it is used, and how it is protected, in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK").

📌 1. Data Controller

As the owner of the Canarels brand, we process your personal data in accordance with the Personal Data Protection Law (KVKK) as the data controller. This data is processed only by Canarels and its authorized business partners.

📌 2. Collected Data

When you visit our website or make a purchase, the following data may be collected:

  • Name, surname

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (excluding card number)

  • IP address and device information

  • Shopping history and product preferences

📌 3. Purposes of Using Your Personal Data

  • Execution of order processes

  • Ensuring product delivery

  • Customer service support

  • Sending campaigns, promotions and newsletters (with explicit consent)

  • Fulfillment of legal obligations

  • Personalized service delivery based on purchasing behavior

📌 4. Transfer of Data

Your personal data will only be shared with third parties in the following cases:

  • Cargo and logistics companies (for delivery purposes)

  • Payment infrastructure providers (for secure payment transactions)

  • In cases of legal liability, relevant official institutions

Under no circumstances will your data be shared or sold to third parties without your permission.

📌 5. Data Security

Canarels takes technical and administrative measures to ensure the security of personal data. Data security is ensured through methods such as SSL certificates, secure payment infrastructure, and limited access policies.

📌 6. What are your rights?

You have the following rights under KVKK:

  • Learning whether your personal data is being processed

  • Requesting information about it if it has been processed

  • Learning the purpose of processing data and whether they are used in accordance with their purpose

  • Learning the third parties to whom it was transferred, either domestically or abroad

  • Request correction if it is incomplete or incorrectly processed

  • Request deletion or destruction in accordance with KVKK

  • Objection to a result that is detrimental to you as a result of the analysis of processed data by only automated systems

  • To request compensation for damages if you suffer damages due to unlawful processing of data.

For your requests:
📧 hello @canarels.com
📬 Address: Bilecik, Türkiye

📌 7. Updates

This KVKK text may be updated as needed. The current version is always available on our website.